Privacy & Cookie Policy
Privacy Policy
Sue Ryder Ireland own and runs the www.sueryderireland.ie website. Sue Ryder Ireland needs to collect and use certain information about users when you use our online services. Sue Ryder Ireland is committed to protecting user privacy and takes the security of user information very seriously.
Sue Ryder Ireland aims to be clear and transparent about all the information we collect from users and how we will use that information.
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This policy will set out the following:
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The Data Controller
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What Personal Data we Collect
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What we use your Personal Data for
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How long will we hold onto your Personal Data
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Who will have access to your Personal Data
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International data transfers
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Your Rights
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Requesting Information
The Data Controller
Sue Ryder Ireland are the Data Controller for all personal data which is collected and used by the www.sueryderireland.ie website. A Data Controller is the legal entity which determines how and why personal data is collected and used.
What Personal Data we Collect
Personal data means any information relating to users which allows Sue Ryder Ireland to identify a user (you), such as user name & address, contact phone numbers and email address.
Most areas of the www.sueryderireland.ie website can be accessed by you without the need for you to provide any of your personal data.
Sue Ryder Ireland may collect and use the following personal data about users:
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User IP address
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Information about users use of this website
Cookies & Site Tracking
This website uses cookies to enable Sue Ryder Ireland to improve its service to users. Cookies are small pixel files which are downloaded to users (your) computer or mobile device when you visit a website. Users web browser (for example, Google Chrome, Internet Explorer, etc.) then sends these cookies back to the website on each subsequent visit so that they can recognise a user (you) and remember things like your preferences.
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Sue Ryder Ireland also uses tracking software to help users monitor users traffic patterns and site usage to help us develop the design and layout of our websites. The tracking software may collect the following technical information about your use of this website:
Functional cookies:
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IP address
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The type of device used by you to connect to the website | Example: desktop, mobile, tablet.
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The operating system of the device used by you to connect to the website | Example: Windows, Android, iOS.
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Your preferred language used to display the webpage
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The data and time when you accessed the website
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The pages you visited on the website
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The total time you spent on the website
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Geographic location (country only) of the computer device used by you to connect to the website.
Advertising cookies:
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Collect information about your visit to our website as per above functional list
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Content you viewed
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The links you followed on the site
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Browser, device, and your IP address – as per functional list
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We sometimes share some limited aspects of this data with third parties for advertising purposes. Example: Google AdWords. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
What we use your Personal Data for
Any personal data we collect from users on this website will only be used by Sue Ryder Ireland for the following:
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Analysis of visitor traffic to and usage of our website
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To gain your feedback on this website
Sue Ryder Ireland will not use the data we collect about users on the www.sueryderireland.ie website for any other purposes without first contacting a user and seeking their consent. Sue Ryder Ireland may use anonymised data from this website for the purposes of analysing, planning and improving the service. This anonymised data will not include any of personal data.
How long will we hold onto your Personal Data
Sue Ryder Ireland will only retain your personal data for as long as it is necessary to fulfil the purpose it is being processed for. All personal data collected by Sue Ryder Ireland is retained in accordance with Sue Ryder Ireland Record Retention Policy.
When Sue Ryder Ireland no longer needs user personal data, they securely delete or destroy that user personal data.
Who will have access to your Personal Data
Only Sue Ryder Ireland, Support Office staff, agents and suppliers who are directly involved with the management of the www.sueryderireland.ie website shall have access to your users personal data which is collected by this website. All Sue Ryder Ireland staff which may have access to users personal data shall be bound to Sue Ryder Ireland via confidentiality agreements and are obliged to keep user personal data secure, and to use it only for the purposes specified by Sue Ryder Ireland.
Will user or personal data be transferred outside of the European Economic Area (EEA)
Sue Ryder Ireland uses Google Analytics and Google Search Console to collect information about user data on this website and part of this information includes user IP address which is considered personal data.
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Sue Ryder Ireland does not transfer any other user or personal data about you outside the EEA. If Sue Ryder Ireland decides to transfer your personal data outside the EEA they shall ensure the provisions of Chapter V of the General Data Protection Regulation (GDPR) are complied with.
What are Users (your) Rights
Under certain circumstances, by law, you have the right to
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Right of access – you have the right to request a copy of the information that we hold about you.
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Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
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Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
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Right to the restriction of processing – where certain conditions apply to have a right to restrict the processing.
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Right of portability – where certain conditions apply, you have the right to have the data we hold about you transferred to another organisation.
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Right to object – you have the right to object to certain types of processing such as direct marketing.
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Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
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Right to review: in the event that Sue Ryder Ireland refuses your request under rights of access, we will provide you with a reason as to why.
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Withdraw your consent – where you have consented to receive emails or newsletters you may withdraw your consent at any time.
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How to manage cookies
You can set your browser not to accept cookies
However, in a few cases, some of our website features may not function as a result.
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External Links
Sue Ryder Ireland website contains links to other websites.
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
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​Changes to our privacy policy
Sue Ryder Ireland keeps its privacy policy under annual review and places any updates on this web page. This privacy policy was last updated in October 2023.
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How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
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When submitting a request, Sue Ryder Ireland may need information from you to confirm your identity. Once your identity has been confirmed, Sue Ryder Ireland will supply you with your information free of charge, however, we may charge a reasonable fee if believe your request is clearly unfounded, excessive or repetitive.
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Contact Sue Ryder
+353 (57) 87 31071
Contact Data Protection Authority
Data Protection Supervisory Authority – www.dataprivacy.ie